The Tortured Poets Department [2LP]

Order Processing - Vinyl Records

On average, orders containing available-to-ship items are processed and dispatched within 1-2 business days, although this is not guaranteed. 

The estimated shipping times that are displayed at checkout are from the point of dispatch. 

Order Processing - Merch

All of our merchandise products are printed by Gelato, our worldwide printing partner with facilities across the globe. Most items are sent via a tracked service, providing a detailed estimated delivery date. While most orders are fulfilled domestically, some may be routed from their international printing facilities. Below are our estimated delivery times once you have received your shipping confirmation email.

if shipped from our Gelato SG Facility
2 - 3 working days 

if shipped from our Gelato International Facility
7 - 12 working days

See our shipping policy for more information.

We have a 30-day return policy, which means you have 30 days after receiving your item(s) to make a return.

To be eligible for a return of an unwanted item, your item must be in the same condition that you received it and in its original packaging.

In the unfortunate situation that a product is damaged/faulty/incorrect, let us know and we will endeavor to correct any issue as soon as possible.

Please see our refund policy for more information.

Contact Us